Your Packaging Success Starts with Aroom Packaging
Our goal is to provide superior services and solutions that exceed your expectations. Let us help you find the ideal packaging solution for your project.
Your Packaging Success Starts with Aroom Packaging
Our goal is to provide superior services and solutions that exceed your expectations. Let us help you find the ideal packaging solution for your project.
Let’s keep in touch
Start your packaging journey with us
We appreciate your consideration of Aroom Packaging for your packaging requirements. Being a major manufacturer and supplier, we’re proud to offer premium goods that showcase skill and expertise. Do you have any specific questions or requests? Fill in the form, and we’ll get back to you as soon as possible. Our goal is to ensure your satisfaction.
Request a quote
Complete our quote request form or email us at info@aroompackaging.com to receive a customized quote from our product specialists.
Frequently Asked Questions
Before moving forward to mass production, our pre-press team will review your artwork to ensure there are no errors and send you a final proof for you to approve. If your artwork is not up to our printable standards, our pre-press Team will advise and guide you to through fixing these errors as best as we can.
Yes – As part of our project management, your product specialist will update you whenever there are any changes to your order.
Once your mass production is finished, you will receive a notification informing you that your order is prepared for shipment. Furthermore, you will also be notified once your order has been picked up and shipped.
Yes. In the case of multiple types of packaging that cannot be fulfilled within a single manufacturing facility, your items will be stored in our warehouse untill it’s eligible shipped together in one shipment.
If you’re having an issue with your custom packaging, you may contact your product specialist.
Please email your Product Specialist with the following information:
- Order #
- A detailed description of the issue
- High-resolution picture of the issue – the more information we have, the better
For any updates on your order, contact us through Whatsapp by click on this link
We ship from several production facilities across China.
All of our products are available for shipping both locally (China) and internationally.
Depending on the manufacturing facility’s location and delivery address, your government may impose taxes or import fees/duties on your order. As part of our service, Aroom Packaging will help manage your entire logistics including any import process for a hassle-free experience.
Our shipping methods include Air, Ground, and Sea shipping depending on the manufacturing origin and destination.
There are various shipping methods to choose from, and shipping costs are typically not included in your quote unless specifically mentioned during the consultation phase. If needed, we can offer more precise shipping estimates upon request.
Note: Shipping estimates are not always 100% accurate and are usually used as a reference. Depending on the length of your project, your final shipping costs may change when production is complete due to the ever-changing shipping rates. We advise working closely with your Product Specialist to keep constant updates on your shipping costs.
There is no need to choose which shipping to use when collaborating with Aroom Packaging.
Our dedicated product specialists will help to assist your entire shipping and logistic strategy, ensuring cost savings and timely delivery of your packaging to your doorstep.
However, if you’re still interested in which shipping method to choose, here’s a general breakdown of our shipping options:
Type of Shipping
Average Shipping Time
Air Shipping (International Manufacturing)
7 business days
Sea Shipping (International Manufacturing)
30 business days
Ground Shipping (Domestic Manufacturing)
7 business days
Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Contact our product specialist for more details.
The process for creating your packaging varies depending on the specific requirements of each project. However, our standard procedure includes the following steps:
- Packaging Consultation (Determine Project Requirements)
- Quotation
- Structural & Artwork Design Preparation
- Sampling & Prototyping
- Pre-press
- Mass Production
- Shipping & Fulfillment
For more detailed information on our process or what it would be like to work with us, contact our product specialist.
Under normal circumstances, refunds are not provided on orders due to the nature of custom packaging.
In the event of defects or quality issues, we take full responsibility and proactively work with you to arrange a solution, which can result in a replacement, refund, or credit.
The customer must notify PakFactory within 5 business days of delivery of any defects discovered, failing to do so, the customer is automatically deemed satisfied with the product. PakFactory determines that a product is a defective product if it has a structural or printing error from manufacturing (improper construction, cutting, or finish) other than the following:
cracking which occurs when creased in printed areas as a result of over-expansion with paperboard material (can occur due to the nature of paperboard)
minor cracking along creased areas for non-laminated cardstock (this is normal)
cracking, bends, or scratches produced as a result of mishandling or shipping
variance in specifications including styles, dimensions, materials, print options, print layouts, finishing, that is within 2.5%
variance in color and density (including between any proofs and final product)
We are pleased to inform you that we accept a variety of payment methods to facilitate your transactions, including but not limited to:
- Bank/wire transfers
- PayPal
- Payoneer
International customers will automatically be quoted for USD or RMB.
Here are some of the choices that may affect the price of your packaging:
- Size (larger packaging requires more sheets of material to be used)
- Quantity (ordering higher quantities will net you a lower cost per unit)
- Material (premium materials will cost more)
- Additional processes (additional processes require extra work)
- Finish (premium finishes will cost more)
Please consult the artwork submission guidelines provided in the link below for the best printing results. Ensure that all artwork is set up as CMYK for print with a 1/8″ bleed. Additionally, outline all fonts to avoid default font replacement, and embed all links within the artwork. Images should be at least 300 ppi for optimal printing. Please note that we do not make corrections or alterations to customer artwork, and it is the customer’s responsibility to adhere to the artwork submission guidelines. You may choose to proceed to production in disregard of these guidelines at your own risk.
At this time, we do not show the shipping expenses on our website as costs may vary depending on individual needs and specifications.. Nevertheless, our product specialist can offer shipping estimates to you when you are in the consultation phase.
We’re very sorry to hear that your boxes have arrived damaged. While we do our very best to package and protect your boxes for shipping, sometimes things can happen that are beyond our control.
If the items you have received appear to be damaged, please contact your product specialist. We will review your request and help solve your issue as soon as possible.
Please email your Product Specialist with the following information:
- Order #
- A detailed description of the damaged product(s)
- High-resolution picture of the damage – the more information we have, the better
No – the price of your packaging is not affected by the number of colors you use if you are printing with CMYK, so use every color of the rainbow if you’d like!
However, if your artwork requires PMS (PANTONE® Matching System) colors, additional charges will apply for each PMS color you choose to use.
If your order has not been shipped out yet, feel free to reach out to your assigned product specialist for assistance in modifying the shipping method for your order.
Our product specialists will provide you with new quotes for the revised shipping options and ensure your order is up to date on our system.
Most of our packaging is shipped flat to optimize shipping costs; however it requires minor assembly upon arrival.
Special rigid box structures may need to be shipped in their constructed form as they can’t be flattened due to the nature of the box style.
We aim to package all of our products accordingly and with care to ensure your packaging can withstand the potentially harsh elements of travel and handling.
Our current production times range from approximately 10 to 30 business days, depending on packaging type, order size, and the time of the year. Having greater customization with more additional processes on your custom packaging may result in slightly longer production times.
Important considerations:
- Shipping time is not included in the listed turnaround times.
- Large orders may require a longer production time.
- Production turnaround starts when your final proof has been approved and submitted.
Note: All dates that are shown are for estimation purposes only and are not always guaranteed. Production times may change without notice due to the unpredictable nature of order volumes.
The duration required to fulfill an order depends on the complexity and scope of your specific project, which will be assessed during your initial packaging consultation with our product specialist.
Given the unique requirements and specifications of each project, it is difficult for us to give a precise timeline for the completion of your order from initiation to conclusion.
To initiate a reorder, please get in touch with your assigned product specialist, who assisted you during your initial order placement. If you have any questions about reordering, you can also contact info@aroompackaging.com, and a dedicated product specialist will be happy to help.
Choosing the best material for your packaging can sometimes be difficult. Rest assured, our team of product specialists will assist to determine the best material for your product, even if you have already chosen a material when submitting your quote request.
We want to accommodate your needs as best as we can! Therefore we offer several convenient methods for you to request a quote from us.
You can contact us directly:
- Call us +86 198 3275 4240
- Speak to us through our Whatsapp number
- Send an email to info@aroompackaging.com
To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8″ – 1/4″ to each dimension to give a little bit of wiggle room to your product!
If your order has not been submitted to mass production yet, you can contact us to make changes on your order.
All artwork and order specification changes must occur before you approve the final proof for your order.
If a change or cancellation is requested after the final proof approval, we may be able to pull the order from production if we are notified immediately. More complex changes will be subject to additional fees.
We can accommodate expedited orders based on seasonal demand and packaging capacity. It is advisable to consult with our product specialist to confirm our current availability for rush orders.
Yes, we do! Placing larger orders typically results in a reduced cost per unit (higher quantity = bulk savings) for all our packaging orders.
If you have any questions about pricing or how you can get greater savings on your packaging, you may consult with one of our product specialists for a customized packaging strategy based on your business requirements and project goals.
We most definitely can!
Our customers frequently ask for their orders to be sent directly to their fulfillment centers, with a smaller portion being shipped to alternate locations. Our product specialists collaborate closely with our logistics team to coordinate and manage your shipments efficiently.
Yes – All of our products are available to be shipped both locally and internationally.
Unfortunately, we do not accept returns for the orders we have delivered. Because our business is 100% custom work, we cannot offer returns or exchanges once an order is printed unless the product is deemed defective.
Unfortunately, we must receive full payment into our system before we can begin your mass production.
In some circumstances, split payments can be arranged with your product specialist when ordering large volume orders that require the orders to be split into batches; however, payments must still be made for each batch before it can move into production.
Yes, of course! If you haven’t approved the proof yet and want to change the quantity of your order, contact with our product specialist right away.
Once we get your request, our product specialist will promptly reassess your initial quotation and provide you with a revised quotation based on your desired changes.
As soon as you approve your final proof, you might not be able to change the design, as your order might already be in mass production.
However, we understand that sometimes design changes are needed right away. If this happens, please let us know right away. Although we can’t guarantee we’ll be able to halt production, our team will do everything we can to accommodate your request by helping you submit a revised design as soon as possible.
It’s important to note that any changes to the production process, including restarting it, may result in additional charges.
You are able to cancel your order if you have not yet approved your final proof. Please reach out for assistance with this. Once the final proof has been approved, the order will proceed to mass production and no further changes or cancellations can be made.
Let’s keep in touch
We appreciate your consideration of Aroom Packaging for your packaging requirements. Being a major manufacturer and supplier, we’re proud to offer premium goods that showcase skill and expertise. Do you have any specific questions or requests? Fill in the form, and we’ll get back to you as soon as possible. Our goal is to ensure your satisfaction.
Frequently Asked Questions
Before moving forward to mass production, our pre-press team will review your artwork to ensure there are no errors and send you a final proof for you to approve. If your artwork is not up to our printable standards, our pre-press Team will advise and guide you to through fixing these errors as best as we can.
Yes – As part of our project management, your product specialist will update you whenever there are any changes to your order.
Once your mass production is finished, you will receive a notification informing you that your order is prepared for shipment. Furthermore, you will also be notified once your order has been picked up and shipped.
Yes. In the case of multiple types of packaging that cannot be fulfilled within a single manufacturing facility, your items will be stored in our warehouse untill it’s eligible shipped together in one shipment.
If you’re having an issue with your custom packaging, you may contact your product specialist.
Please email your Product Specialist with the following information:
- Order #
- A detailed description of the issue
- High-resolution picture of the issue – the more information we have, the better
For any updates on your order, contact us through Whatsapp by click on this link
We ship from several production facilities across China.
All of our products are available for shipping both locally (China) and internationally.
Depending on the manufacturing facility’s location and delivery address, your government may impose taxes or import fees/duties on your order. As part of our service, Aroom Packaging will help manage your entire logistics including any import process for a hassle-free experience.
Our shipping methods include Air, Ground, and Sea shipping depending on the manufacturing origin and destination.
There are various shipping methods to choose from, and shipping costs are typically not included in your quote unless specifically mentioned during the consultation phase. If needed, we can offer more precise shipping estimates upon request.
Note: Shipping estimates are not always 100% accurate and are usually used as a reference. Depending on the length of your project, your final shipping costs may change when production is complete due to the ever-changing shipping rates. We advise working closely with your Product Specialist to keep constant updates on your shipping costs.
There is no need to choose which shipping to use when collaborating with Aroom Packaging.
Our dedicated product specialists will help to assist your entire shipping and logistic strategy, ensuring cost savings and timely delivery of your packaging to your doorstep.
However, if you’re still interested in which shipping method to choose, here’s a general breakdown of our shipping options:
Type of Shipping
Average Shipping Time
Air Shipping (International Manufacturing)
7 business days
Sea Shipping (International Manufacturing)
30 business days
Ground Shipping (Domestic Manufacturing)
7 business days
Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Contact our product specialist for more details.
The process for creating your packaging varies depending on the specific requirements of each project. However, our standard procedure includes the following steps:
- Packaging Consultation (Determine Project Requirements)
- Quotation
- Structural & Artwork Design Preparation
- Sampling & Prototyping
- Pre-press
- Mass Production
- Shipping & Fulfillment
For more detailed information on our process or what it would be like to work with us, contact our product specialist.
Under normal circumstances, refunds are not provided on orders due to the nature of custom packaging.
In the event of defects or quality issues, we take full responsibility and proactively work with you to arrange a solution, which can result in a replacement, refund, or credit.
The customer must notify PakFactory within 5 business days of delivery of any defects discovered, failing to do so, the customer is automatically deemed satisfied with the product. PakFactory determines that a product is a defective product if it has a structural or printing error from manufacturing (improper construction, cutting, or finish) other than the following:
cracking which occurs when creased in printed areas as a result of over-expansion with paperboard material (can occur due to the nature of paperboard)
minor cracking along creased areas for non-laminated cardstock (this is normal)
cracking, bends, or scratches produced as a result of mishandling or shipping
variance in specifications including styles, dimensions, materials, print options, print layouts, finishing, that is within 2.5%
variance in color and density (including between any proofs and final product)
We are pleased to inform you that we accept a variety of payment methods to facilitate your transactions, including but not limited to:
- Bank/wire transfers
- PayPal
- Payoneer
International customers will automatically be quoted for USD or RMB.
Here are some of the choices that may affect the price of your packaging:
- Size (larger packaging requires more sheets of material to be used)
- Quantity (ordering higher quantities will net you a lower cost per unit)
- Material (premium materials will cost more)
- Additional processes (additional processes require extra work)
- Finish (premium finishes will cost more)
Please consult the artwork submission guidelines provided in the link below for the best printing results. Ensure that all artwork is set up as CMYK for print with a 1/8″ bleed. Additionally, outline all fonts to avoid default font replacement, and embed all links within the artwork. Images should be at least 300 ppi for optimal printing. Please note that we do not make corrections or alterations to customer artwork, and it is the customer’s responsibility to adhere to the artwork submission guidelines. You may choose to proceed to production in disregard of these guidelines at your own risk.
At this time, we do not show the shipping expenses on our website as costs may vary depending on individual needs and specifications.. Nevertheless, our product specialist can offer shipping estimates to you when you are in the consultation phase.
We’re very sorry to hear that your boxes have arrived damaged. While we do our very best to package and protect your boxes for shipping, sometimes things can happen that are beyond our control.
If the items you have received appear to be damaged, please contact your product specialist. We will review your request and help solve your issue as soon as possible.
Please email your Product Specialist with the following information:
- Order #
- A detailed description of the damaged product(s)
- High-resolution picture of the damage – the more information we have, the better
No – the price of your packaging is not affected by the number of colors you use if you are printing with CMYK, so use every color of the rainbow if you’d like!
However, if your artwork requires PMS (PANTONE® Matching System) colors, additional charges will apply for each PMS color you choose to use.
If your order has not been shipped out yet, feel free to reach out to your assigned product specialist for assistance in modifying the shipping method for your order.
Our product specialists will provide you with new quotes for the revised shipping options and ensure your order is up to date on our system.
Most of our packaging is shipped flat to optimize shipping costs; however it requires minor assembly upon arrival.
Special rigid box structures may need to be shipped in their constructed form as they can’t be flattened due to the nature of the box style.
We aim to package all of our products accordingly and with care to ensure your packaging can withstand the potentially harsh elements of travel and handling.
Our current production times range from approximately 10 to 30 business days, depending on packaging type, order size, and the time of the year. Having greater customization with more additional processes on your custom packaging may result in slightly longer production times.
Important considerations:
- Shipping time is not included in the listed turnaround times.
- Large orders may require a longer production time.
- Production turnaround starts when your final proof has been approved and submitted.
Note: All dates that are shown are for estimation purposes only and are not always guaranteed. Production times may change without notice due to the unpredictable nature of order volumes.
The duration required to fulfill an order depends on the complexity and scope of your specific project, which will be assessed during your initial packaging consultation with our product specialist.
Given the unique requirements and specifications of each project, it is difficult for us to give a precise timeline for the completion of your order from initiation to conclusion.
To initiate a reorder, please get in touch with your assigned product specialist, who assisted you during your initial order placement. If you have any questions about reordering, you can also contact info@aroompackaging.com, and a dedicated product specialist will be happy to help.
Choosing the best material for your packaging can sometimes be difficult. Rest assured, our team of product specialists will assist to determine the best material for your product, even if you have already chosen a material when submitting your quote request.
We want to accommodate your needs as best as we can! Therefore we offer several convenient methods for you to request a quote from us.
You can contact us directly:
- Call us +86 198 3275 4240
- Speak to us through our Whatsapp number
- Send an email to info@aroompackaging.com
To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8″ – 1/4″ to each dimension to give a little bit of wiggle room to your product!
If your order has not been submitted to mass production yet, you can contact us to make changes on your order.
All artwork and order specification changes must occur before you approve the final proof for your order.
If a change or cancellation is requested after the final proof approval, we may be able to pull the order from production if we are notified immediately. More complex changes will be subject to additional fees.
We can accommodate expedited orders based on seasonal demand and packaging capacity. It is advisable to consult with our product specialist to confirm our current availability for rush orders.
Yes, we do! Placing larger orders typically results in a reduced cost per unit (higher quantity = bulk savings) for all our packaging orders.
If you have any questions about pricing or how you can get greater savings on your packaging, you may consult with one of our product specialists for a customized packaging strategy based on your business requirements and project goals.
We most definitely can!
Our customers frequently ask for their orders to be sent directly to their fulfillment centers, with a smaller portion being shipped to alternate locations. Our product specialists collaborate closely with our logistics team to coordinate and manage your shipments efficiently.
Yes – All of our products are available to be shipped both locally and internationally.
Unfortunately, we do not accept returns for the orders we have delivered. Because our business is 100% custom work, we cannot offer returns or exchanges once an order is printed unless the product is deemed defective.
Unfortunately, we must receive full payment into our system before we can begin your mass production.
In some circumstances, split payments can be arranged with your product specialist when ordering large volume orders that require the orders to be split into batches; however, payments must still be made for each batch before it can move into production.
Yes, of course! If you haven’t approved the proof yet and want to change the quantity of your order, contact with our product specialist right away.
Once we get your request, our product specialist will promptly reassess your initial quotation and provide you with a revised quotation based on your desired changes.
As soon as you approve your final proof, you might not be able to change the design, as your order might already be in mass production.
However, we understand that sometimes design changes are needed right away. If this happens, please let us know right away. Although we can’t guarantee we’ll be able to halt production, our team will do everything we can to accommodate your request by helping you submit a revised design as soon as possible.
It’s important to note that any changes to the production process, including restarting it, may result in additional charges.
You are able to cancel your order if you have not yet approved your final proof. Please reach out for assistance with this. Once the final proof has been approved, the order will proceed to mass production and no further changes or cancellations can be made.
